Refund & Cancellation Policy

What Premium is

Premium is a monthly subscription that removes advertising and opens links instantly. It is billed monthly and starts immediately after payment.

Cancellation

You can cancel at any time from your account page. Cancelling stops future billing. Your Premium stays active until the end of the period you have already paid for, and you keep full access until then.

Refunds

If Premium did not activate after a successful payment, or you were charged twice, contact us and we will refund the full amount.

If you are unhappy with the service, you can request a refund within 7 days of your first payment. Approved refunds are returned to the original payment method.

Refunds are not normally given for a renewal after the new period has begun, or where the subscription has been used for a substantial part of the period. Cancelling stops the next charge.

How to request

Send a request through our contact page and choose Payment or withdrawal. Include the email address on your account and the approximate date of payment. You will receive a reference number.

Processing time

Approved refunds are processed within 5 to 7 working days. The time it takes to appear in your account depends on your bank or card issuer.

Publisher earnings

This policy covers Premium subscriptions only. Publisher earnings and withdrawals are covered in our terms.